/ Common Questions Answered

Your SARS, VAT, CIPC and Platform Questions

Direct answers to the questions we hear most. No jargon, no run-around — and a clear next step at the end.

How do I register for VAT in South Africa?

Businesses with taxable turnover above R2 million must register for VAT with SARS. Acapolite connects you with a verified tax practitioner who handles the eFiling registration, supporting documents, and SARS correspondence on your behalf.

How do I resolve a SARS compliance issue?

SARS audits, debt queries, and outstanding returns require prompt, documented responses. Submit a request on Acapolite and a qualified practitioner will review your case, prepare the required submissions, and liaise with SARS directly.

How do I submit my tax return through Acapolite?

Create an account, submit your request, and securely upload your supporting documents. A verified tax practitioner is assigned to your return, completes the eFiling submission, and confirms once SARS has accepted it.

How does the Acapolite platform work?

Acapolite matches your specific compliance need with a verified South African practitioner. You create an account, describe your request, upload documents securely, and receive professional assistance — with a response guaranteed within one business day.

What CIPC services are available?

Acapolite practitioners handle company registration, annual returns, director amendments, and compliance filings with CIPC. Whether you are registering a new entity or updating existing records, a qualified professional manages the process end to end.

Can you help with SARS debt?

Yes. Acapolite connects individuals and businesses with qualified professionals who assist with SARS debt matters, payment arrangements, disputes, outstanding returns and compliance-related issues.

Can I upload supporting documents securely?

Yes. Supporting documents can be uploaded securely through the platform to help professionals review and assist with your request.

Are professionals verified?

Acapolite aims to connect users with qualified tax practitioners, accountants and business professionals. Practitioner profiles are reviewed before being made available on the platform.

Can I get help with bookkeeping and payroll?

Yes. Businesses can access bookkeeping, payroll support, financial administration and business compliance assistance through Acapolite professionals.

How quickly will I receive assistance?

Response times may vary depending on the request, but Acapolite is designed to connect you with professionals quickly and efficiently.

Still have questions? Talk to a verified expert.

A qualified South African tax or compliance practitioner is ready to assist. No obligation — just a direct answer from a verified professional.

Our office

Acapolite provides professional SARS, tax, CIPC, accounting and business support services across South Africa.

Address

1220 Wekker Rd, Moreleta Park, Pretoria, 0181, HQ Offices

Hours

9am - 17pm